All policies

Security & Compliance

Incident Response Policy

How we detect, contain, and disclose security incidents.

Status
Active
Effective
June 3, 2026
Owner
Chief Information Security Officer

Detection

Continuous logging, anomaly detection, failed-login monitoring, and 24/7 on-call rotation.

Response

Standardized playbooks for containment, eradication, recovery, and root-cause analysis.

Notification

Affected customers receive notification consistent with contractual SLAs and applicable breach-notification laws.

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